Straight answers

Landscaping & fencing FAQs for Humboldt County.

These are the questions every customer asks, answered the same way we answer them on the phone. If yours is not here, ask us directly and you will get a real answer fast.

Are you licensed and insured?

Yes. We are licensed landscape and fencing contractors, C-13 license #1079969. Our general liability is sized for large commercial work, which means roughly triple the coverage of an average residential contractor. We also carry workers' compensation for our employees and auto insurance for our vehicles.

How soon can you start?

We are usually booked two to four weeks out for residential work. The schedule can shift, so we cannot give hard dates until there is a signed estimate and a deposit. That is what gets you on the schedule.

Will you tell me the exact day you arrive?

Weather and scheduling move things in this industry, so plan on plus or minus two or three days from the scheduled date. We always notify you the day before we come out.

How do deposits and payment work?

We take a 50% deposit when the project begins, which helps cover materials. The final payment is due on receipt when the job is finished. We take checks, debit cards, credit cards, and cash.

Do you offer financing?

We do not. But between the deposit, the lead time, and the build itself, the final payment usually lands a month or two after you sign, which spreads the cost out naturally.

Do you haul away the old fence or landscaping?

Yes. Tear-out and dump runs are part of the job. When we leave, the old material leaves with us.

Do you do design drawings first?

Yes. Our landscape design service creates a layout of your property along with materials and plant selections to choose from, so you see the plan before any construction begins. 3D designs are available too.

How many people will be on my property?

Usually two to four crew members, depending on the day and the phase of the job.

Where are estimates free?

On-site estimates are free in Eureka, Arcata, Fortuna, McKinleyville, and Trinidad. Farther out there is a $150 estimate fee, waived for anyone who can send measurements and photos of the area, because then we can price it remotely for free.

Is there anything you don't do?

A few things. We are not a tree service, so we pass on large trees near houses or lines, roughly thirty feet and up. We do not build outdoor structures like sheds, though pergolas and gazebos are fair game. And we do not repair irrigation systems, but we are glad to quote a brand-new system that actually solves the problem. If your project is not a fit, we will tell you who to call instead.

Still wondering about something?

Send the question with your estimate request and we will answer it before we ever talk numbers.

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